exceptional staff

It is a fantastic thing to be able to recognise exceptional staff, the staff that go the extra mile for the customer, exceptional service is priceless and at meetingsclub we want to celebrate and showcase the staff that do just that.

Rob Watson

Emma Carroll

Maddison White

Duty Manager

Highfield Park

We were pleasantly surprised how friendly and helpful the staff were at this venue. From Reception to restaurant to bar staff, nothing was too much bother for them, even if the request was not in their remit. Rob in particular, was very accommodating and helpful to ensure the smooth running of our training course.

Senior Event Executive

Hanbury Manor Marriott Hotel & Country Club

Emma Carroll from the Events team made sure everything is in place before our arrival. She meticulously amended/cancelled/re-booked for as long as we needed bedrooms or meeting spaces. She was constantly keeping me informed about the occupancy at the hotel and offering solutions to our challenges!

Conference Centre Manager

Green Park Conference Centre

Maddison was great with pre booking and follow up post event. Thank you again for supporting Smart Works and hosting our event at Green Park , the venue was great. We had 64 tickets sold plus volunteers and speakers so the room was nicely filled, the facilities guy JB was excellent , we kept him busy but nothing was too much for him and he was extremely friendly and efficient.

Ian Plant & Paul Dunbavin

Conference Manager & Food & Beverage Manager

Crowne Plaza Chester

We were really impressed at how fantastic the team where throughout in particular Ian and Paul, whatever we needed was done quickly and efficiently with professionalism. The food was great variety and really tasty many delegates remarking on how healthy it was and also served on time, we will be back for sure to the hotel it is going onto our list of favourites for our client!

Hamid Rahman

Receptionist

Woburn House

Woburn House Staff are all exceptional from the moment we arrive to the time we leave. Hamid on reception always resolves any issues identified; Magda is highly responsive to email and text messages (at any time of the day or night); Richard is always willing to support our needs and always provides us with resources we need. I would highly recommend this as a venue.

Rebecca Smith

Sales Office Manager

Highfield Park

Fantastic venue! Meeting went well followed by a BBQ for all employees which was a great success. Rebecca in Events was “on the ball” and provided an excellent service planning the event. Everything I’d booked was carried out well by the team on duty on the night of the event. This is something that bookers expect to happen but does not always happen at some venues!! Christos was in charge in the evening and did an excellent job. Great feedback from my colleagues on the food too, we had BBQ menu C and it was delicious! Hotel is in a beautiful location, plenty of parking. Love it there!

Magí Izquierdo Lechuga

Guest Relations Officer

Hotel Camiral – PGA Catalunya

“During a recent visit to the Hotel Camiral, I wanted to highlight a member of the team who stood out, Magi, he provided exceptional service and went the extra mile, nothing was to much trouble for him, his manner was friendly, helpful and really approachable. Fantastic to see someone enjoying their job and wanting to do everything he possibly could to make his guests stay a success”

Magda Graszka

Venue Sales Supervisor

Woburn House

Woburn House Staff are all exceptional from the moment we arrive to the time we leave. Hamid on reception always resolves any issues identified; Magda is highly responsive to email and text messages (at any time of the day or night); Richard is always willing to support our needs and always provides us with resources we need. I would highly recommend this as a venue.

Christos Gkekas

Assistant Food & Beverage Manager

Highfield Park

Everything I’d booked was carried out well by the team on duty on the night of the event. This is something that bookers expect to happen but does not always happen at some venues!! Christos was in charge in the evening and did an excellent job. Great feedback from my colleagues on the food too, we had BBQ menu C and it was delicious! Hotel is in a beautiful location, plenty of parking. Love it there!